UX Audit

An actionable plan for capturing lost revenue

Improve your business with an in-depth, research-focused video & PDF executive report that gives you a fresh, expert perspective on your Shopify online store. You’ll get a comprehensive & actionable plan on how to make your Shopify store your most effective salesperson.

It’s best to think of your anonymous visitors as drunk sociopaths in a hurry. You only have a few seconds in which to convince these new visitor to stay on your site, and if you make any part of your site the slightest bit confusing, your new visitor needs only to twitch their thumb to the back button to head back to Google and move on to your competition. With the vast array of competing websites out there, why should anyone put up a less than stellar website?

For an outstanding experience, you need to meet the needs of your visitors. People, when visiting your website, are goal-driven. They have a pain or need they need solved, and very little patience for your nonsense.

If your website meets the needs of your visitors by being easy-to-use and properly positioned, it will become the most effective sales person you have.

We can show you how

Here's the problem with web design: it's focused too much on design, and not enough on results. You may be at a loss when it comes to knowing if your website is setup properly. Sure, you may have a great site— a beautiful site with wonderful content— but does it make you any money for your business? And if not, then why not, and how do you fix it? Even if you wanted to improve your website, most of us are left scratching our heads wondering where to even begin.

I love figuring out how stores can increase their conversion rate and average order value, and I want to do the same for yours. A UX Audit is an in-depth, research-focused PDF & video report that gives you a fresh, expert perspective on your store. It provides you with a comprehensive, actionable plan for improving your customer experience– and it’s backed up with real data from your customers.

What you’ll get

First, I'll ask for access to your Google Analytics install, in order to assess what's working and what isn’t. Then, we’ll install a tracking snippet to generate heat maps over a couple of weeks. If your business requires it, we’ll also run a survey of your customers to assess their background and needs.

In the video report itself, I'll walk through the heatmaps and provide insights into how customers are using your store at present.

Next, I write up a PDF report with at least a dozen “quick wins” that don’t need to be tested: inconsistencies in the interface, design suggestions, even fixing typos. You could take any of this advice and make your site a thousand times better than it currently is.

If you've opted into allowing a customer development survey, I'll provide my findings in a PDF report there as well.

I’ll create your report by analyzing up to five key pages and writing up my findings. Once I’ve sent it, I can address one round of feedback.

Mark Pulda

“We were not satisfied with the conversion percentages on our site, both from organic and paid traffic. We needed help determining if it was a traffic issue or if there was a leak in our sales funnel.

We were able to pinpoint solutions to generate higher quality web traffic and a variety of ways to streamline the purchase process on the website.

Their advice has resulted in higher quality web traffic, higher conversion percentages, and more sales revenue!

—Mark Pulda, Founder of Made Man Nutrition

If you think your Shopify online store experience is important to your business success, and want an actionable roadmap from a successful expert, then contact us now to discuss your UX Audit. You'll learn how to make your website your most effective salesperson. We'll provide you with helpful, actionable advice focused on improving your website and your business.

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    You're backed by our money back guarantee. If we didn't help you identify ways to improve your website and make it a better salesperson for your business, we'll refund you 100% of your money.