ShipTimer Shopify App Support
This page offers installation and usage instructions, FAQ's, and support information for ShipTimer.
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This page offers installation and usage instructions, FAQ's, and support information for ShipTimer.
You can always ask us to install ShipTimer for you. There is no charge for installation. When you install the app, you'll receive an email from us asking if you need help. Reply to it and we'll assist.
If you'd like to install it yourself, read on.
When you add While Supplies Last to your store, it creates one file:
/snippets/ship-timer.liquidIt will ask if you'd like to attempt automatic installation. If you agree, ShipTimer will search through a few files and look for a product form. It will then add {% render 'ship-timer' %} directly before the form.
Adding ShipTimer to your theme
/templates/product.liquid/sections/product.liquid/snippets/product-form.liquidAccess ShipTimer from within your store's apps menu.
Within the ShipTimer app, you may edit the widget's appearance, set cut-off times, etc.
No, it does not alter how orders, customers, or charges are handled. It only alters the product page. It's meant to add urgency to maximize revenue.
ShipTimer will not display on products with negative or zero quantity. We don't show any message at all since the product is not currently available.
Depending on your theme is written, ShipTimer's automatic install may not display on your homepage. Copy & paste {% include 'shiptimer' %} wherever you'd like the the widget to appear in your theme's code.
That is not a feature or customization we support at this time, but we're considering it.
ShipTimer has very little styling of its own, and instead relies on whatever styles are in your theme to ensure that it matches your site. Any front-end developer can customize the ShipTimer widget's appearance for you.
It’s our policy to work Monday through Friday, 9am to 5pm. We're in Chicago, so that's Central Time.
Submit a ShipTimer support request
For all inquiries, you should hear back from us within 1 business day (and usually within a couple hours!).
To help us out, please let us know:
- Shopify store address, & store password (if active)
- What is wrong
- What you want your app to do